It is getting quite tiresome to do one post a day, 4 posts done and 86 to go. Better done than perfect will be the motto.
Double your profits in 6 months or less
The
founders of 3G Capital sure has an interesting story.
Starting
with a small brewery in Brazil they managed through a series of
mergers to take control of the largest brewery in the world, Anheuser-Busch InBev. With backing from Berkshire they went on to take control of giants such as
Burger King and the now merged Heinz-Kraft.
How did they do it?
They
have taken cost cutting to a whole new level, and as Munger puts it "are
probably the best in the world at making companies functioning better
at a lower cost"
The
book "Double your profits in 6 months or less" is a required readings
for all managers at firms controlled by 3G capital and therefore a must read to
understand how you undertake effective cost cutting.
Here
are my key learnings from the methods evangelized in the book:
1.
Strategic and non strategic costs
The
book has very simple categorization of costs as follows:
- Strategic Costs
- Things that clearly bring in
business and improve the bottom line such as sales people, advertising
and commerciable R&D
- Non-strategic cost
- Necessary to run the business
but do not clearly bring in more business
Rules:
- We will outspend our competitors
on strategic costs in good times as in bad
- We will ruthlessly cut all non
strategic costs to the bone
2.
A very strong bias to saying "No"
In
order to succeed in cutting the non strategic cost to the bone the author
prescript an unwavering suspicion of every non strategic cost. It is very
important to start with the belief that all non strategic costs are
unnecessary, the burden of proof should be in justifying the cost. There are no
sacred cows and you as a manager needs to assume that all costs can be eliminated
unless proven otherwise.
The
first mistake that managers make is being too cautious in cutting
costs. Cut first ask second - the comforting thing about cutting cost is
that if you make a mistake, someone will always tell you.
I
believe a strong bias for "No" is a quite sound policy as we have the
following natural tendencies in an organization:
- Man with the hammer syndrome
- For a man with a hammer, every problem looks like a nail.
- For instance if you are a e.g.
an HR manager you are naturally biased on the importance of HR. You of
course see huge value in e.g. improved HR-systems to enable better
workforce tracking and planning.
- Deprival superreaction syndrome - A clear natural tendency towards cost cutting
- The Mungers once owned a tame and good-natured dog that displayed the canine version of Deprival Super Reaction Syndrome tendency. There was only one way to get bitten by the dog. And that was to try and take some food away from him after he already had it in his mouth.
3.
Extreme Organizational Focus
A
management that adapts this philosophy will have an unmatched organizational
attention on increasing profits, cutting costs and eliminate wasted time.
- Every ounce, every fiber, every
dollar, every minute of our organization we focus on realizing or potential
and making a profit
- Every other dollar and minute
will be ruthlessly stamped out
- When you eliminate costs or
bring in a new customer you are helping to make a great company, when you
sit in a meeting or fiddle with technology that no one will buy you are
helping to sink the company
4.
Create scarcity
Always
keep resources very scarce because that is the only way for people to soul
search on what is value creating or not. Always set deadlines in the very
near term, by this people eliminate the non value adding tasks from the
activity.
5. Meritocratic system, incentivize heavily
on profits
Rewards
& promotions will be based on performance, not seniority, likability or
anything else. There will be a very wide spread of rewards, as wide
as the difference in performance.
You need to pay well so
people will feel that they share in the benefits of creating a highly
profitable business. Need to be tied to performance or the whole system will
come tumbling down.
6.
Cost cutting tactics
He
lays out several cost cutting tactics in the book, such as:
- Employee
- New hires - Say no until
they are screaming, this drive inefficiency out of the system
- Reductions - About one
third of white collar employees can be made redundant in
an average company. Be most ruthless with your own
internal staff and support functions
- Categories for "low hanging
fruit" purchasing costs
- Computers, software, capacity
utilization of computer systems
- R&D - Scrutinize each
spending category
- Every day expenses (Travel,
Furniture, Office supplies, Maintenance contracts, Subscriptions, Phones
etc.)
- Set arbitrary non-negotiable
stretch budgets (e.g. office supplies etc.)
- Make them come ask the boss
- Anyone who wants to spend
money in this area needs to contact you first and ask permission.
- Focus on small costs
- Sends a strong message. CEO
should let go of his own office to send a strong message.
- You be surprised of how big
savings you can make
- Streamline your meetings and
reporting
- Eliminate as much as possible
of internal reporting
- Make decisions with as few
people as possible
- Make your meetings very short
- 5 min can be sufficient for a decision. 30 min almost always is
- Never call a meeting to
discuss, only call meetings to decide
- Stop off sites meetings
Overall
it is a good book and well worth a read. However, the author goes too far in
some instances, for instance proposing to not pay your suppliers (many will not
notice) or underpay what you have agreed since they might have no choice than
continuing working for you. That is in my view border line stealing and such lack of integrity and honesty is certainly not something to model.
Does
the system work and does context matter?
I
think the success of 3G capital makes it quite clear - it works.
However, I got the sense that the
author was seeing this as a universal approach. I am very suspicious to a one
size fits all in most business matters. Also here I believe context matters:
Looking at 3G capital they have focused on quite simple consumer goods businesses (such as Heinz Ketchup), which I believe is optimal for implementing this kind of methodology. Although many points here are valuable for all businesses I think the feasibility and ease of implementation differs a lot.
Some
quick and high level thinking on the key parameters for this?
- Complexity off the business
- The more complexity you have
the more risk for errors and difficulty discerning the essentials from
the waste.
- Easiness / risk of screwing up
- if it is very difficult to screw up in the business you can move forward
milk the approach very boldly
- How would you screw up the
ketchup-making by cutting white collar staff at Heinz?
- The bargaining power
of the employees
- It must not be fun for an
organization to undergo this medicine. If the competition for talent is
high in the industry and many employees are difficult to replace they can
vote with their feet or stop the initiatives by threatening to
leave
- Of course much easier to do in
US than in France or Japan, where the Union could basically put a stop
for any headcount reductions.
- You need the right persons in
charge
- Not to
empathetic people pleasers
BR
/ RQ
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